National law firm LeClairRyan has been recognized by clients for its service for the third year in a row. The BTI Consulting Group, Wellesley, Mass. (BTI) named the firm in its recently issued “Client Service A-Team” which is limited solely to law firms considered by clients to deliver the highest levels of service.
BTI selects its “Client Service A-Team” based on independent, unbiased feedback from clients gathered in one-on-one interviews with corporate counsel at Fortune 1000 and large organizations. In the 2017 survey, 295 law firms were recognized for providing exceptional client service.
About The BTI Consulting Group, Inc.
BTI is a leading independent research firm, gathering and reporting information about how clients acquire, manage, and evaluate their professional service providers. Their unique methods and approach have propelled over 20 years of fact-based research on buyers and sellers of professional services. They have interviewed more than 14,000 buyers and have benchmarked how Fortune 1000 companies buy, how professional services firms sell, and how to manage service provider performance.